Tourism Industry Hospitality Training |
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The free Online Hospitality Training is available to any travel and tourism industry partners for assistance with training their staff. This training is primarily meant for front-line employees and provides the basic skills needed to be successful in welcoming our guests to South Dakota.
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“In the summertime we have a lot of staff that have never had a job before. They have no soft skills, they have no idea what a job is, they’ve never worked in the hospitality industry. For those staff members especially, it’s really important that they get a chance to be exposed to good habits early on. One of the first things we do is have them take the state hospitality program.” |
Bring your 'A' Game to Work - Soft Skills Training |
The seven soft skill behaviors determined to be the most important are addressed in the Bring your ‘A’ Game to Work training: Attendance, Appearance, Attitude, Ambition, Accountability, Acceptance and Appreciation.
The curriculum is designed for participants to discover these skills through activities and group participation. The curriculum has three different workshop options; up to 2-hour sessions, 4-hour sessions, or an 8-hour session including versions for youth and adults.
The curriculum is designed for participants to discover these skills through activities and group participation. The curriculum has three different workshop options; up to 2-hour sessions, 4-hour sessions, or an 8-hour session including versions for youth and adults.
National Career Readiness Certificate |
The National Career Readiness Certificate (NCRC™) is an industry-recognized, portable, evidence-based credential that certifies skills necessary for workplace success. This credential is used across all sectors of the economy and verifies the following cognitive skills:
