Program Duration:             

3 hours

 

Target Audience:                

Grocery stores, liquor stores, gas stations, and convenience stores.

 

The Challenges:  

Even when alcohol is sold "to go," employees may encounter alcohol-related problems. Finding the time and money to train your clerks on strategies to prevent selling alcohol to underage or intoxicated customers is a challenge.

               

The Solution:       

TIPS for Off Premise teaches your staff how to recognize when a customer is intoxicated or underage. In addition, eTIPS training allows sellers (cashiers) of alcohol to take the course when it is convenient for them. In addition to preventing the illegal sale of alcohol, store employees learn how to handle intoxicated customers and keep them from harming themselves and others. The intervention techniques reflect the short period of time a clerk has to interact with a customer. Through thought-provoking video clips, eTIPS challenges sellers to evaluate and re-evaluate the way they manage their customers. The flexibility of eTIPS makes it an ideal solution for employees and employers with busy schedules.

 

Additional Benefits:           

eTIPS can help improve relations with your community. eTIPS training demonstrates a commitment to preventing alcohol-related problems and a desire to be a part of the solution. Liquor boards and local authorities tend to look favorably on stores that incorporate eTIPS, which can lead to more lenient penalties in the event of a liquor violation. eTIPS for Off Premise can also help a store protect itself from possible litigation and often results in reduced liability